Privacy Policy

1. Introduction

okbjc (referred to as "we," "us," "our," or "the Platform") operates an online casino and gaming platform accessible at okbjc.cam. We recognize the importance of protecting the privacy and personal information of our users ("you," "your," or "Player"). This Privacy Policy outlines our practices concerning the collection, use, storage, disclosure, and protection of your personal data when you access or use our services.

By creating an account on okbjc, accessing our website, or using any of our services, you acknowledge that you have read, understood, and consent to the data processing practices described in this Privacy Policy. If you do not agree with these practices, you must immediately discontinue use of the Platform and refrain from providing any personal information.

2. Data Controller

For the purposes of applicable data protection laws, including the Philippine Data Privacy Act of 2012, okbjc acts as the data controller for personal information collected through the Platform. We determine the purposes and means of processing your personal data and are responsible for ensuring compliance with applicable privacy regulations.

Our primary business address for privacy-related correspondence is available through our customer support channels. All privacy inquiries, data subject requests, or concerns regarding the processing of your personal information should be directed to our Data Protection Officer via the contact details provided in Section 13 of this Privacy Policy.

3. Information We Collect

3.1 Information You Provide Directly

When you register for an okbjc account, we collect personal information that you voluntarily provide, including:

• Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (for verification purposes)
• Contact Information: Email address, mobile phone number, residential address, and postal code
• Account Credentials: Username, password (encrypted), and security questions/answers
• Financial Information: Payment method details including GCash account information, PayMaya credentials, bank account numbers, and transaction history
• Verification Documents: Copies of government-issued identification (passport, driver's license, Philippine national ID), proof of address (utility bills, bank statements), and selfie photographs for identity verification
• Communication Data: Content of messages, emails, live chat transcripts, and other communications between you and okbjc customer support

3.2 Information Collected Automatically

When you access okbjc, we automatically collect certain technical and usage information through cookies, web beacons, and similar technologies:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, device ID), and mobile network information
• Connection Information: IP address, ISP, geographical location (city/region level), and connection type
• Usage Data: Pages visited, games played, bet amounts and outcomes, session duration, click patterns, referral sources, and navigation paths through the Platform
• Cookies and Similar Technologies: Session cookies, persistent cookies, local storage data, and other tracking identifiers that help us recognize you across visits and provide a personalized experience

3.3 Information from Third Parties

okbjc may receive information about you from third-party sources, including:

• Payment Processors: GCash, PayMaya, banks, and other payment service providers may share transaction data, verification status, and fraud detection information
• Identity Verification Services: Third-party KYC (Know Your Customer) and AML (Anti-Money Laundering) service providers may provide verification results and risk assessment data
• Affiliate Partners: If you access okbjc through an affiliate link, we may receive information about the referral source and campaign
• Public Databases: We may supplement your information with data from publicly available sources to verify identity and prevent fraud

4. How We Use Your Information

okbjc processes your personal information for the following legitimate business purposes:

1. Account Management: To create, maintain, and manage your okbjc account, including authentication, profile updates, and account recovery
2. Service Provision: To provide access to gaming services, process bets and wagers, calculate winnings, and manage your account balance
3. Payment Processing: To process deposits, withdrawals, and other financial transactions through GCash, PayMaya, bank transfers, and other payment methods
4. Identity Verification: To verify your age (21+ requirement), identity, and address in compliance with Philippine gaming regulations and AML/KYC requirements
5. Fraud Prevention: To detect, prevent, and investigate fraudulent activity, suspicious betting patterns, bonus abuse, account sharing, and other violations of our Terms & Conditions
6. Customer Support: To respond to inquiries, resolve disputes, provide technical assistance, and improve customer service quality
7. Regulatory Compliance: To comply with legal obligations under Philippine gaming laws, data privacy regulations, AML/CFT requirements, and tax reporting obligations
8. Marketing Communications: To send promotional offers, bonus notifications, newsletters, and other marketing materials (with your consent, where required)
9. Platform Improvement: To analyze usage patterns, conduct research, develop new features, and improve user experience on okbjc
10. Responsible Gaming: To monitor gaming behavior, implement deposit limits, detect problem gambling patterns, and enforce self-exclusion measures
11. Security: To protect the Platform from cyberattacks, unauthorized access, data breaches, and other security threats

5. Legal Basis for Processing

okbjc processes your personal information based on the following legal grounds under the Philippine Data Privacy Act:

• Consent: You have provided explicit consent for specific processing activities, such as receiving marketing communications or using optional features
• Contractual Necessity: Processing is necessary to perform our contractual obligations under the Terms & Conditions, including providing gaming services and processing payments
• Legal Obligation: Processing is required to comply with Philippine laws, including gaming regulations, AML/CFT requirements, tax laws, and data privacy obligations
• Legitimate Interest: Processing is necessary for our legitimate business interests, such as fraud prevention, security, platform improvement, and direct marketing, provided such interests do not override your fundamental rights and freedoms

6. Data Sharing and Disclosure

okbjc does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients:

6.1 Service Providers

We engage third-party service providers to perform functions on our behalf, including:

• Payment Processors: GCash, PayMaya, banks, and payment gateways that process deposits and withdrawals
• Game Providers: Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, and other game studios that supply casino games
• Cloud Hosting: Data center and cloud infrastructure providers that host the okbjc Platform
• Customer Support: Third-party support platforms and live chat service providers
• KYC/AML Services: Identity verification and fraud detection service providers
• Marketing Services: Email marketing platforms, SMS gateways, and analytics providers

6.2 Legal and Regulatory Authorities

We may disclose your information to Philippine government authorities, law enforcement agencies, gaming regulators, and other official bodies when required by law or to comply with legal processes, including:

• Response to court orders, subpoenas, or legal requests
• Compliance with gaming license requirements and regulatory reporting obligations
• AML/CFT reporting to the Anti-Money Laundering Council (AMLC)
• Tax reporting to the Bureau of Internal Revenue (BIR)
• Cooperation with law enforcement investigations

6.3 Business Transfers

In the event of a merger, acquisition, asset sale, reorganization, or similar corporate transaction involving okbjc, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.

7. Data Security

okbjc implements industry-standard technical, organizational, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Secure Storage: Personal data is stored in secure, encrypted databases with access controls and regular security audits
• Access Controls: Role-based access restrictions ensure only authorized personnel can access personal information on a need-to-know basis
• Password Protection: Passwords are hashed using bcrypt or similar strong cryptographic algorithms and are never stored in plain text
• Monitoring: Continuous monitoring for suspicious activity, unauthorized access attempts, and security threats
• Regular Updates: Security patches and software updates are applied promptly to protect against known vulnerabilities
• Employee Training: Staff members receive regular training on data protection best practices and security protocols

While we employ robust security measures, no method of electronic transmission or storage is 100% secure. okbjc cannot guarantee absolute security, and you acknowledge that you provide information at your own risk.

8. Data Retention

okbjc retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active Accounts: Personal information is retained for the duration your account remains active plus a reasonable period thereafter
• Closed Accounts: After account closure, we retain transaction records and essential account information for seven (7) years to comply with Philippine tax, AML, and gaming regulations
• Marketing Data: If you opt out of marketing communications, your email address is retained on a suppression list to prevent future contact
• Legal Holds: Information may be retained beyond standard retention periods when subject to legal holds, ongoing investigations, or litigation

After retention periods expire, personal information is securely deleted or anonymized in accordance with our data disposal procedures.

9. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information:

9.1 Right to Access

You may request access to the personal information we hold about you, including details about how it is processed and with whom it is shared.

9.2 Right to Correction

You have the right to request correction of inaccurate, incomplete, or outdated personal information in your okbjc account.

9.3 Right to Erasure

You may request deletion of your personal information, subject to our legal retention obligations and legitimate business needs. Certain data must be retained for regulatory compliance.

9.4 Right to Object

You may object to processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.

9.5 Right to Data Portability

You may request a copy of your personal information in a structured, commonly used, machine-readable format.

9.6 Right to Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

To exercise these rights, please contact our Data Protection Officer using the contact details in Section 13. We will respond to valid requests within thirty (30) days as required by Philippine law.

10. Cookies and Tracking Technologies

okbjc uses cookies, web beacons, pixels, and similar tracking technologies to enhance user experience, analyze Platform usage, and deliver personalized content. We use the following types of cookies:

• Essential Cookies: Required for Platform functionality, including authentication, session management, and security features
• Performance Cookies: Collect anonymous usage data to help us understand how users interact with okbjc and identify areas for improvement
• Functional Cookies: Remember your preferences, such as language selection, currency, and display settings
• Marketing Cookies: Track your browsing activity to deliver relevant advertisements and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect Platform functionality and your ability to access certain features of okbjc.

11. Third-Party Links

The okbjc Platform may contain links to third-party websites, including game provider sites, payment processor pages, and partner platforms. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

okbjc services are strictly intended for individuals aged twenty-one (21) years and older. We do not knowingly collect personal information from minors under 21. If we discover that we have inadvertently collected information from someone under 21, we will promptly delete such information and close the associated account. Parents or guardians who believe their child has provided information to okbjc should contact us immediately.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer:

• Email: [email protected] (for privacy-related inquiries) or [email protected] (for general support)
• Live Chat: Available 24/7 on the okbjc Platform
• Response Time: We respond to privacy inquiries within 72 hours and fulfill data subject requests within 30 days as required by law

You also have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

14. Changes to This Privacy Policy

okbjc reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or business operations. Material changes will be communicated through prominent notice on the Platform, email notification to registered users, or other appropriate means. The "Last Updated" date at the top of this Policy indicates when the most recent revisions were made.

Your continued use of okbjc services after changes become effective constitutes acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you must cease using the Platform and may request account closure.